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SISSASomali Immigrant Service Society of Alberta
Community story

Settlement & Integration Services Supporting East African Communities in Edmonton

A SISSA settlement worker meeting with a newcomer family in Edmonton.

At the Somali Immigrant Service Society of Alberta (SISSA), we help newcomers build strong, successful futures in Canada. Our settlement and integration services support individuals and families from East African communities as they adjust to life in Edmonton.

Moving to a new country brings challenges — and opportunities. SISSA is here at every step.

Helping you settle with confidence

SISSA provides clear guidance to help newcomers understand and navigate Canadian systems:

  • Clear information on healthcare, education, and legal systems
  • Support accessing government services and benefits
  • Referrals to trusted local resources

Breaking language barriers

Language should never limit success. SISSA supports clients by:

  • Connecting them with English language programs
  • Providing interpretation and translation support
  • Assisting with forms, applications, and documentation

Building pathways to employment

Economic independence is key to integration. SISSA helps people prepare for the Canadian workforce through:

  • Resume and cover letter development
  • Job search guidance and interview preparation
  • Connections to training programs and employers

Finding safe and stable housing

SISSA supports clients by:

  • Assisting with housing searches
  • Explaining tenant rights and responsibilities
  • Helping with rental applications and landlord communication

Supporting families and youth

SISSA offers programs that:

  • Help parents navigate the school system
  • Provide mentorship and leadership opportunities for youth
  • Create safe spaces for learning and growth

Promoting mental health and well-being

Many newcomers face emotional and social challenges, including isolation and past trauma. SISSA provides culturally sensitive support and referrals, community gatherings and peer support networks, and safe spaces to connect and share experiences.

A culturally responsive approach

SISSA understands the unique experiences of East African communities. Our services are delivered by staff and volunteers who reflect the community, offered in multiple languages, and grounded in cultural understanding and respect.

Get connected

Whether you are new to Canada or supporting someone who is, SISSA is here to help. Call 780-619-0111 or visit sissalberta.ca.

More photos
A SISSA staff member assisting a client with settlement paperwork.